Troubleshooting  |  Google Kubernetes Engine (GKE)  |  Google Cloud (2024)

Table of Contents
Debugging Kubernetes resources Troubleshooting issues with kubectl command The kubectl command isn't found kubectl commands return "connection refused" error kubectl command times out kubectl commands return "failed to negotiate an api version" error The kubectl logs, attach, exec, and port-forward commands stops responding Troubleshooting error 4xx issues Authentication and authorization errors when connecting to GKE clusters Error 400: Node pool requires recreation Error 403: Insufficient permissions Error 404: Resource "not found" when calling gcloud container commands Error 400/403: Missing edit permissions on account Console gcloud Troubleshooting issues with GKE cluster creation Error CONDITION_NOT_MET: Constraint constraints/compute.vmExternalIpAccess violated Troubleshooting issues with deployed workloads kubectl Console CrashLoopBackOff kubectl Console ImagePullBackOff and ErrImagePull kubectl Console Artifact Registry Container Registry Private registry Pod unschedulable kubectl Console Connectivity issues Error: "failed to allocate for range 0: no IP addresses in range set" Troubleshooting issues with terminating resources Namespace stuck in Terminating state Troubleshooting Cloud NAT packet loss from a GKE cluster Diagnosing packet loss Optimizations to avoid packet loss Node version not compatible with control plane version Metrics from your cluster aren't showing up in Cloud Monitoring Missing permissions on account for Shared VPC clusters Restore default service account to your Google Cloud project gcloud Console Enable Compute Engine default service account gcloud Console Pods stuck in pending state after enabling Node Allocatable Cluster's root Certificate Authority is expiring soon Seeing error "Instance 'Foo' does not contain 'instance-template' metadata" Cloud KMS key is disabled. Secrets Encryption Update Failed

Learn about troubleshooting steps that you might find helpful if you run intoproblems using Google Kubernetes Engine (GKE).

If you need additional assistance, reach out toCloud Customer Care.

Debugging Kubernetes resources

If you are experiencing an issue related to your cluster, refer toTroubleshooting Clusters in the Kubernetes documentation.

If you are having an issue with your application, its Pods, or its controllerobject, refer to Troubleshooting Applications.

If you are having an issue related to connectivity between Compute Engine VMsthat are in the same Virtual Private Cloud (VPC) network or twoVPC networks connected with VPC Network Peering, refer toTroubleshooting connectivity between virtual machine (VM) instances withinternal IP addresses.

If you are experiencing packet loss when sending traffic from acluster to an external IP address using Cloud NAT,VPC-native clusters, orIP masquerade agent,seeTroubleshooting Cloud NAT packet loss from a GKE cluster.

Troubleshooting issues with kubectl command

The kubectl command isn't found

  1. Install the kubectl binary by running the following command:

    gcloud components update kubectl
  2. Answer "yes" when the installer prompts you to modify your $PATH environmentvariable. Modifying this variable enables you to use kubectl commands withouttyping their full file path.

    Alternatively, add the following line to ~/.bashrc (or ~/.bash_profile inmacOS, or wherever your shell stores environment variables):

    export PATH=$PATH:/usr/local/share/google/google-cloud-sdk/bin/
  3. Run the following command to load your updated .bashrc (or.bash_profile) file:

    source ~/.bashrc

kubectl commands return "connection refused" error

Set the cluster context with the following command:

gcloud container clusters get-credentials CLUSTER_NAME

If you are unsure of what to enter for CLUSTER_NAME, usethe following command to list your clusters:

gcloud container clusters list

kubectl command times out

After creating a cluster, attempting to run the kubectl command against thecluster returns an error, such as Unable to connect to the server: dialtcp IP_ADDRESS: connect: connection timed out or Unable to connect to theserver: dial tcp IP_ADDRESS: i/o timeout.

This can occur when kubectl is unable to communicate with the cluster controlplane.

To resolve this issue, verify the context were the cluster is set:

  1. Go to $HOME/.kube/config or run the command kubectl config view to verifythe config file contains the cluster context and the external IP address of thecontrol plane.

  2. Set the cluster credentials:

    gcloud container clusters get-credentials CLUSTER_NAME \ --location=COMPUTE_LOCATION \ --project=PROJECT_ID

    Replace the following:

    • CLUSTER_NAME: the name of your cluster.
    • COMPUTE_LOCATION: theCompute Engine location.
    • PROJECT_ID: ID of the project in which theGKE cluster was created.
  3. If the cluster is a private GKE cluster,then ensure that the outgoing IP of the machine you are attempting to connectfrom is included in the list of existing authorized networks. You can findyour existing authorized networks in the console or by runningthe following command:

    gcloud container clusters describe CLUSTER_NAME \ --location=COMPUTE_LOCATION \ --project=PROJECT_ID \ --format "flattened(masterAuthorizedNetworksConfig.cidrBlocks[])"

If the outgoing IP of the machine is not included in the list of authorizednetworks from the output of the command above, then follow steps inCan't reach control plane of a private cluster,or Using Cloud Shell to access a private clusterif connecting from Cloud Shell.

kubectl commands return "failed to negotiate an api version" error

Ensure kubectl has authentication credentials:

gcloud auth application-default login

The kubectl logs, attach, exec, and port-forward commands stops responding

These commands rely on the cluster's control plane being able to talkto the nodes in the cluster. However, because the control plane isn't in thesame Compute Engine network as your cluster's nodes, we rely on either SSH orKonnectivityproxy tunnels to enable secure communication.

GKE saves an SSH public key file in your Compute Engine projectmetadata. All Compute Engine VMs using Google-provided images regularly checktheir project's common metadata and their instance's metadata for SSH keys toadd to the VM's list of authorized users. GKE also adds afirewall rule to your Compute Engine network allowing SSH access from thecontrol plane's IP address to each node in the cluster.

If any of the above kubectl commands don't run, it's likely that the APIserver is unable to communicate with the nodes. Check for these potentialcauses:

  • The cluster doesn't have any nodes.

    If you've scaled down the number of nodes in your cluster to zero, thecommands won't work.

    To fix it, resize your cluster to have at least one node.

SSH

  • Your network's firewall rules don't allow for SSH access from the control plane.

    All Compute Engine networks are created with a firewall rule calleddefault-allow-ssh that allows SSH access from all IP addresses (requiringa valid private key, of course). GKE also inserts an SSH rulefor each public cluster of the form gke-CLUSTER_NAME-RANDOM_CHARACTERS-sshthat allows SSH access specifically from the cluster's control plane to thecluster's nodes. If neither of these rules exists, then the control planecan't open SSH tunnels.

    To fix it, re-add a firewall rule allowing access to VMs with the tagthat's on all the cluster's nodes from the control plane's IP address.

  • Your project's common metadata entry for "ssh-keys" is full.

    If the project's metadata entry named "ssh-keys" is close to maximum size limit,then GKE isn't able to add its own SSH key toenable it to open SSH tunnels. You can see your project's metadata byrunning the following command:

    gcloud compute project-info describe [--project=PROJECT_ID]

    And then check the length of the list of ssh-keys.

    To fix it, delete some of the SSH keys that are no longer needed.

  • You have set a metadata field with the key "ssh-keys" on the VMs in thecluster.

    The node agent on VMs prefers per-instance ssh-keys to project-wide SSH keys,so if you've set any SSH keys specifically on the cluster's nodes, then thecontrol plane's SSH key in the project metadata won't be respected by the nodes.To check, run gcloud compute instances describe VM_NAME and look foran ssh-keys field in the metadata.

    To fix it, delete the per-instance SSH keys from the instance metadata.

Konnectivity proxy

  • Determine if your cluster uses the Konnectivity proxy by checking for thefollowing system Deployment:

    kubectl get deployments konnectivity-agent --namespace kube-system
  • Your network's firewall rules don't allow for Konnectivity agent accessto the control plane.

    On cluster creation, Konnectivity agent pods establish andmaintain a connection to the control plane on port 8132. When one of thekubectl commands is run, the API server uses this connection tocommunicate with the cluster.

    If your network's firewall rules contain Egress Deny rule(s), it can preventthe agent from connecting. You must allow Egress traffic to the clustercontrol plane on port 8132. (For comparison, the API server uses 443).

  • Your cluster's network policyblocks ingress from kube-system namespace to workload namespace.To find network policies in the affected namespace run the following command:

    kubectl get networkpolicy --namespace AFFECTED_NAMESPACE

    To resolve the issue add the following to the network policies spec.ingressfield:

    - from: - namespaceSelector: matchLabels: kubernetes.io/metadata.name: kube-system podSelector: matchLabels: k8s-app: konnectivity-agent

These features are not required for the correct functioning of the cluster.If you prefer to keep your cluster's network locked down from all outside access,be aware that features like these won't work.

Troubleshooting error 4xx issues

Authentication and authorization errors when connecting to GKE clusters

This issue might occur when you try to run a kubectl command in yourGKE cluster from a local environment. The command fails anddisplays an error message, usually with HTTP status code 401 (Unauthorized).

The cause of this issue might be one of the following:

  • The gke-gcloud-auth-plugin authentication plugin is not correctlyinstalled or configured.
  • You lack the permissions to connect to the cluster API server and runkubectl commands.

To diagnose the cause, do the following:

Connect to the cluster using curl

Using curl bypasses the kubectl CLI and the gke-gcloud-auth-plugin plugin.

  1. Set environment variables:

    APISERVER=https://$(gcloud container clusters describe CLUSTER_NAME --location=COMPUTE_LOCATION --format "value(endpoint)")TOKEN=$(gcloud auth print-access-token)
  2. Verify that your access token is valid:

    curl https://oauth2.googleapis.com/tokeninfo?access_token=$TOKEN
  3. Check that you can connect to the core API endpoint in the API server:

    gcloud container clusters describe CLUSTER_NAME --location=COMPUTE_LOCATION --format "value(masterAuth.clusterCaCertificate)" | base64 -d > /tmp/ca.crtcurl -s -X GET "${APISERVER}/api/v1/namespaces" --header "Authorization: Bearer $TOKEN" --cacert /tmp/ca.crt

If the curl command fails with an output that is similar to the following,check that you have the correct permissions to access the cluster:

{"kind": "Status","apiVersion": "v1","metadata": {},"status": "Failure","message": "Unauthorized","reason": "Unauthorized","code": 401}

If the curl command succeeds, check whether the plugin is the cause.

Configure the plugin in kubeconfig

The following steps configure your local environment to ignore thegke-gcloud-auth-plugin binary when authenticating to the cluster. In Kubernetesclients running version 1.25 and later, the gke-gcloud-auth-plugin binary is required, souse these steps if you want to access your cluster without needing the plugin.

  1. Install kubectl CLI version 1.24 using curl:

    curl -LO https://dl.k8s.io/release/v1.24.0/bin/linux/amd64/kubectl

    You can use any kubectl CLI version 1.24 or earlier.

  2. Open your shell startup script file, such as .bashrc for the Bash shell,in a text editor:

    vi ~/.bashrc
  3. Add the following line to the file and save it:

    export USE_GKE_GCLOUD_AUTH_PLUGIN=False
  4. Run the startup script:

    source ~/.bashrc
  5. Get credentials for your cluster, which sets up your .kube/config file:

    gcloud container clusters get-credentials CLUSTER_NAME \ --location=COMPUTE_LOCATION

    Replace the following:

    • CLUSTER_NAME: the name of the cluster.
    • COMPUTE_LOCATION: theCompute Engine location.
  6. Run a kubectl command:

    kubectl cluster-info

If you get a 401 error or a similar authorization error, ensure that you havethe correct permissions to perform the operation.

Error 400: Node pool requires recreation

The following issue occurs when you try to perform an action that recreates yourcontrol plane and nodes, such as when youcomplete an ongoing credential rotation.

The operation fails because GKE has not recreated one or morenode pools in your cluster. On the backend, node pools are marked forrecreation, but the actual recreation operation might take some time to begin.

The error message is similar to the following:

ERROR: (gcloud.container.clusters.update) ResponseError: code=400, message=Node pool "test-pool-1" requires recreation.

To resolve this issue, do one of the following:

  • Wait for the recreation to happen. This might take hours, days, or weeksdepending on factors such as existing maintenance windows and exclusions.
  • Manually start a recreation of the affected node pools by starting a versionupgrade to the same version as the control plane. To start a recreation, runthe following command:

    gcloud container clusters upgrade CLUSTER_NAME \ --node-pool=POOL_NAME

    After the upgrade completes, try the operation again.

Error 403: Insufficient permissions

The following error occurs when you try to connect to a GKEcluster using gcloud container clusters get-credentials, but the accountdoesn't have permission to access the Kubernetes API server.

ERROR: (gcloud.container.clusters.get-credentials) ResponseError: code=403, message=Required "container.clusters.get" permission(s) for "projects/<your-project>/locations/<region>/clusters/<your-cluster>".

To resolve this issue, do the following:

  1. Identify the account that has the access issue:

    gcloud auth list
  2. Grant the required access to the account using the instructions inAuthenticating to the Kubernetes API server.

Error 404: Resource "not found" when calling gcloud container commands

Re-authenticate to the Google Cloud CLI:

gcloud auth login

Error 400/403: Missing edit permissions on account

Your Compute Engine default service account, the Google APIs Service Agent,or the service account associated with GKEhas been deleted or edited manually.

When you enable the Compute Engine or Kubernetes Engine API, Google Cloudcreates the following service accounts and agents:

  • Compute Engine default service account with edit permissions on yourproject.
  • Google APIs Service Agent with edit permissions on your project.
  • Google Kubernetes Engine service account with the Kubernetes Engine Service Agentrole on your project.

If at any point you edit those permissions, remove the role bindings on the project, remove the serviceaccount entirely, or disable the API, cluster creation and all management functionality will fail.

The name of your Google Kubernetes Engine service account is as follows, wherePROJECT_NUMBER is your project number:

service-PROJECT_NUMBER@container-engine-robot.iam.gserviceaccount.com

The following command can be used to verify that the Google Kubernetes Engine serviceaccount has the Kubernetes Engine Service Agent role assigned on the project:

gcloud projects get-iam-policy PROJECT_ID

Replace PROJECT_ID with your project ID.

To resolve the issue, if you have removed the Kubernetes Engine Service Agentrole from your Google Kubernetes Engine service account, add it back. Otherwise, youcan re-enable the Kubernetes Engine API, which will correctly restore your serviceaccounts and permissions.

Console

  1. Go to the APIs & Services page in the Google Cloud console.

  2. Select your project.

  3. Click Enable APIs and Services.

  4. Search for Kubernetes, then select the API from the search results.

  5. Click Enable. If you have previously enabled the API, you must firstdisable it and then enable it again. It can take several minutes for the APIand related services to be enabled.

gcloud

Run the following command in the gcloud CLI to add back the service account:

PROJECT_NUMBER=$(gcloud projects describe "PROJECT_ID" --format 'get(projectNumber)')gcloud projects add-iam-policy-binding PROJECT_ID \ --member "serviceAccount:service-${PROJECT_NUMBER?}@container-engine-robot.iam.gserviceaccount.com" \ --role roles/container.serviceAgent

Troubleshooting issues with GKE cluster creation

Error CONDITION_NOT_MET: Constraint constraints/compute.vmExternalIpAccess violated

You have the organization policy constraint constraints/compute.vmExternalIpAccess configured to Deny All or to restrict external IPs to specific VM instances at the organization, folder, or project level in which you are trying to create a public GKE cluster.

When you create public GKE clusters, the underlying Compute Engine VMs, which make up the worker nodes of this cluster, have external IP addresses assigned. If you configure the organization policy constraint constraints/compute.vmExternalIpAccess to Deny All or to restrict external IPs to specific VM instances, then the policy prevents the GKE worker nodes from obtaining external IP addresses, which results in cluster creation failure.

To find the logs of the cluster creation operation, you can review the GKE Cluster Operations Audit Logs using Logs Explorerwith a search query similar to the following:

resource.type="gke_cluster"logName="projects/test-last-gke-sa/logs/cloudaudit.googleapis.com%2Factivity"protoPayload.methodName="google.container.v1beta1.ClusterManager.CreateCluster"resource.labels.cluster_name="CLUSTER_NAME"resource.labels.project_id="PROJECT_ID"

To resolve this issue, ensure that the effective policy for the constraint constraints/compute.vmExternalIpAccess is Allow All on the project where you are trying to create a GKE public cluster. See Restricting external IP addresses to specific VM instances for information on working with this constraint. After setting the constraint to Allow All, delete the failed cluster and create a new cluster. This is required because repairing the failed cluster is not possible.

Troubleshooting issues with deployed workloads

GKE returns an error if there are issues with a workload's Pods.You can check the status of a Pod using the kubectl command-line tool or theGoogle Cloud console.

kubectl

To see all Pods running in your cluster, run the following command:

kubectl get pods

Output:

NAME READY STATUS RESTARTS AGEPOD_NAME 0/1 CrashLoopBackOff 23 8d

To get more details information about a specific Pod, run the following command:

kubectl describe pod POD_NAME

Replace POD_NAME with the name of the desired Pod.

Console

Perform the following steps:

  1. Go to the Workloads page in the Google Cloud console.

    Go to Workloads

  2. Select the desired workload. The Overview tab displays the statusof the workload.

  3. From the Managed Pods section, click the error status message.

The following sections explain some common errors returned by workloads andhow to resolve them.

CrashLoopBackOff

CrashLoopBackOff indicates that a container is repeatedly crashing afterrestarting. A container might crash for many reasons, and checking a Pod'slogs might aid in troubleshooting the root cause.

By default, crashed containers restart with an exponential delay limited tofive minutes. You can change this behavior by setting the restartPolicy fieldDeployment's Pod specification under spec: restartPolicy. The field's defaultvalue is Always.

You can troubleshoot CrashLoopBackOff errors using the Google Cloud console:

  1. Go to the Crashlooping Pods Interactive Playbook:

    Go to Playbook

  2. For filter_list Cluster, enter thename of the cluster you want to troubleshoot.

  3. For filter_list Namespace, enter thenamespace you want to troubleshoot.

  4. (Optional) Create an alert to notify you of future CrashLoopBackOff errors:

    1. In the Future Mitigation Tips section, select Create an Alert.

Inspect logs

You can find out why your Pod's container is crashing using the kubectlcommand-line tool or the Google Cloud console.

kubectl

To see all Pods running in your cluster, run the following command:

kubectl get pods

Look for the Pod with the CrashLoopBackOff error.

To get the Pod's logs, run the following command:

kubectl logs POD_NAME

Replace POD_NAME with the name of the problematicPod.

You can also pass in the -p flag to get the logs for the previousinstance of a Pod's container, if it exists.

Console

Perform the following steps:

  1. Go to the Workloads page in the Google Cloud console.

    Go to Workloads

  2. Select the desired workload. The Overview tab displays the statusof the workload.

  3. From the Managed Pods section, click the problematic Pod.

  4. From the Pod's menu, click the Logs tab.

Check "Exit Code" of the crashed container

You can find the exit code by performing the following tasks:

  1. Run the following command:

    kubectl describe pod POD_NAME

    Replace POD_NAME with the name of the Pod.

  2. Review the value in the containers: CONTAINER_NAME: last state: exit code field:

    • If the exit code is 1, the container crashed because the application crashed.
    • If the exit code is 0, verify for how long your app was running.

    Containers exit when your application's main process exits. If your appfinishes execution very quickly, container might continue to restart.

Connect to a running container

Open a shell to the Pod:

kubectl exec -it POD_NAME -- /bin/bash

If there is more than one container in your Pod, add-c CONTAINER_NAME.

Now, you can run bash commands from the container: you can test the network orcheck if you have access to files or databases used by your application.

ImagePullBackOff and ErrImagePull

ImagePullBackOff and ErrImagePull indicate that the image usedby a container cannot be loaded from the image registry.

You can verify this issue using the Google Cloud console or the kubectlcommand-line tool.

kubectl

To get more information about a Pod's container image, run the followingcommand:

kubectl describe pod POD_NAME

Console

Perform the following steps:

  1. Go to the Workloads page in the Google Cloud console.

    Go to Workloads

  2. Select the desired workload. The Overview tab displays the statusof the workload.

  3. From the Managed Pods section, click the problematic Pod.

  4. From the Pod's menu, click the Events tab.

If the image is not found

If your image is not found:

  1. Verify that the image's name is correct.
  2. Verify that the image's tag is correct. (Try :latest or no tag to pull thelatest image).
  3. If the image has full registry path, verify that it exists in the Dockerregistry you are using. If you provide only the image name, check theDocker Hub registry.
  4. Try to pull the docker image manually:

    • SSH into the node:

      For example, to SSH into a VM:

      gcloud compute ssh VM_NAME --zone=ZONE_NAME

      Replace the following:

      • VM_NAME: the name of the VM.
      • ZONE_NAME: aCompute Engine zone.
    • Run docker-credential-gcr configure-docker. This commandgenerates a config file at /home/[USER]/.docker/config.json. Ensure thatthis file includes the registry of the image in the credHelpers field.For example, the following file includes authentication information forimages hosted at asia.gcr.io, eu.gcr.io, gcr.io, marketplace.gcr.io, andus.gcr.io:

      { "auths": {}, "credHelpers": { "asia.gcr.io": "gcr", "eu.gcr.io": "gcr", "gcr.io": "gcr", "marketplace.gcr.io": "gcr", "us.gcr.io": "gcr" }}
    • Run docker pull IMAGE_NAME.

    If this option works, you probably need to specifyImagePullSecrets on a Pod. Pods can only reference imagepull secrets in their own namespace, so this process needs to be done onetime per namespace.

Permission denied error

If you encounter a "permission denied" or "no pull access" error, verify thatyou are logged in and have access to the image. Try one of the following methodsdepending on the registry in which you host your images.

Artifact Registry

If your image is in Artifact Registry, yournode pool's service accountneeds read access to the repository that contains the image.

Grant theartifactregistry.reader roleto the service account:

gcloud artifacts repositories add-iam-policy-binding REPOSITORY_NAME \ --location=REPOSITORY_LOCATION \ --member=serviceAccount:SERVICE_ACCOUNT_EMAIL \ --role="roles/artifactregistry.reader"

Replace the following:

  • REPOSITORY_NAME: the name of your Artifact Registryrepository.
  • REPOSITORY_LOCATION: theregion of your Artifact Registryrepository.
  • SERVICE_ACCOUNT_EMAIL: the email address of theIAM service account associated with your node pool.

Container Registry

If your image is in Container Registry, yournode pool's service accountneeds read access to the Cloud Storage bucket that contains the image.

Grant the roles/storage.objectViewer roleto the service account so that it can read from the bucket:

gsutil iam ch \serviceAccount:SERVICE_ACCOUNT_EMAIL:roles/storage.objectViewer \ gs://BUCKET_NAME

Replace the following:

  • SERVICE_ACCOUNT_EMAIL: the email of the serviceaccount associated with your node pool. You can list all the service accountsin your project using gcloud iam service-accounts list.
  • BUCKET_NAME: the name of the Cloud Storage bucketthat contains your images. You can list all the buckets in your project usinggsutil ls.

If your registry administrator set upgcr.io repositories in Artifact Registryto store images for the gcr.io domain instead of Container Registry, you mustgrant read access to Artifact Registry instead of Container Registry.

Private registry

If your image is in a private registry, you might require keys to access theimages. See Using private registries for more information.

401 Unauthorized: Cannot pull images from private container registry repository

An error similar to the following might occur when you pull an image from aprivate Container Registry repository:

gcr.io/PROJECT_ID/IMAGE:TAG: rpc error: code = Unknown desc = failed to pull andunpack image gcr.io/PROJECT_ID/IMAGE:TAG: failed to resolve referencegcr.io/PROJECT_ID/IMAGE]:TAG: unexpected status code [manifests 1.0]: 401 UnauthorizedWarning Failed 3m39s (x4 over 5m12s) kubelet Error: ErrImagePullWarning Failed 3m9s (x6 over 5m12s) kubelet Error: ImagePullBackOffNormal BackOff 2s (x18 over 5m12s) kubelet Back-off pulling image
  1. Identify the node running the pod:

    kubectl describe pod POD_NAME | grep "Node:"
  2. Verify the node has the storage scope:

    gcloud compute instances describe NODE_NAME \ --zone=COMPUTE_ZONE --format="flattened(serviceAccounts[].scopes)"

    The node's access scope should contain at least one of the following:

    serviceAccounts[0].scopes[0]: https://www.googleapis.com/auth/devstorage.read_onlyserviceAccounts[0].scopes[0]: https://www.googleapis.com/auth/cloud-platform
  3. Recreate node pool the node belongs to with sufficient scope. You cannotmodify existing nodes, you must recreate the node with the correct scope.

    • Recommended: create a new node pool with the gke-default scope:

      gcloud container node-pools create NODE_POOL_NAME \ --cluster=CLUSTER_NAME \ --zone=COMPUTE_ZONE \ --scopes="gke-default"
    • Create a new node pool with only storage scope:

      gcloud container node-pools create NODE_POOL_NAME \ --cluster=CLUSTER_NAME \ --zone=COMPUTE_ZONE \ --scopes="https://www.googleapis.com/auth/devstorage.read_only"

Pod unschedulable

PodUnschedulable indicates that your Pod cannot be scheduled because ofinsufficient resources or some configuration error.

If you haveconfiguredyour GKE cluster to send Kubernetes API server and Kubernetesscheduler metrics to Cloud Monitoring, you can find more information aboutthese errors inscheduler metricsandAPI server metrics.

You can troubleshoot PodUnschedulable errors using the Google Cloud console:

  1. Go to the Unschedulable Pods Interactive Playbook:

    Go to Playbook

  2. For filter_list Cluster, enter thename of the cluster you want to troubleshoot.

  3. For filter_list Namespace, enter thenamespace you want to troubleshoot.

  4. (Optional) Create an alert to notify you of future PodUnschedulable errors:

    1. In the Future Mitigation Tips section, select Create an Alert.

Insufficient resources

You might encounter an error indicating a lack of CPU, memory, or anotherresource. For example: "No nodes are available that match all of the predicates:Insufficient cpu (2)" which indicates that on two nodes there isn't enough CPUavailable to fulfill a Pod's requests.

If your Pod resource requests exceed that of a single node from any eligiblenode pools, GKE does not schedule the Pod and also does nottrigger scale up to add a new node. For GKE to schedule the Pod,you must either request fewer resources for the Pod, or create a new node poolwith sufficient resources.

You can also enablenode auto-provisioningso that GKE can automatically create node pools with nodes wherethe unscheduled Pods can run.

The default CPU request is 100m or 10% of a CPU (or one core).If you want to request more or fewer resources, specify the value in the Podspecification under spec: containers: resources: requests.

MatchNodeSelector

MatchNodeSelector indicates that there are no nodes that match the Pod'slabel selector.

To verify this, check the labels specified in the Pod specification'snodeSelector field, under spec: nodeSelector.

To see how nodes in your cluster are labelled, run the following command:

kubectl get nodes --show-labels

To attach a label to a node, run the following command:

kubectl label nodes NODE_NAME LABEL_KEY=LABEL_VALUE

Replace the following:

  • NODE_NAME: the desired node.
  • LABEL_KEY: the label's key.
  • LABEL_VALUE: the label's value.

For more information, refer toAssigning Pods to Nodes.

PodToleratesNodeTaints

PodToleratesNodeTaints indicates that the Pod can't be scheduled to any nodebecause no node currently tolerates its node taint.

To verify that this is the case, run the following command:

kubectl describe nodes NODE_NAME

In the output, check the Taints field, which lists key-value pairs andscheduling effects.

If the effect listed is NoSchedule, then no Pod can be scheduled on that nodeunless it has a matching toleration.

One way to resolve this issue is to remove the taint. For example, to remove aNoSchedule taint, run the following command:

kubectl taint nodes NODE_NAME key:NoSchedule-

PodFitsHostPorts

PodFitsHostPorts indicates that a port that a node is attempting to use isalready in use.

To resolve this issue, check the Pod specification's hostPort value underspec: containers: ports: hostPort. You might need to change this value toanother port.

Does not have minimum availability

If a node has adequate resources but you still see the Does not have minimum availabilitymessage, check the Pod's status. If the status is SchedulingDisabled orCordoned status, the node cannot schedule new Pods. You can check the status of anode using the Google Cloud console or the kubectl command-line tool.

kubectl

To get statuses of your nodes, run the following command:

kubectl get nodes

To enable scheduling on the node, run:

kubectl uncordon NODE_NAME

Console

Perform the following steps:

  1. Go to the Google Kubernetes Engine page in the Google Cloud console.

    Go to Google Kubernetes Engine

  2. Select the desired cluster. The Nodes tab displays the Nodes and their status.

To enable scheduling on the Node, perform the following steps:

  1. From the list, click the desired Node.

  2. From the Node Details, click Uncordon button.

Maximum pods per node limit reached

If the Maximum pods per nodelimit is reached by all nodes in the cluster, the Pods will be stuck inUnschedulable state. Under the Pod Events tab, you will see a messageincluding the phrase Too many pods.

  1. Check the Maximum pods per node configuration from the Nodes tabin GKE cluster details in the Google Cloud console.

  2. Get a list of nodes:

    kubectl get nodes
  3. For each node, verify the number of Pods running on the node:

    kubectl get pods -o wide | grep NODE_NAME | wc -l
  4. If limit is reached, add a new node pool or add additional nodes tothe existing node pool.

Maximum node pool size reached with cluster autoscaler enabled

If the node pool has reached its maximumsizeaccording to its cluster autoscaler configuration, GKE does nottrigger scale up for the Pod that would otherwise be scheduled with this nodepool. If you want the Pod to be scheduled with this node pool, change thecluster autoscalerconfiguration.

Maximum node pool size reached with cluster autoscaler disabled

If the node pool has reached its maximum number of nodes, and cluster autoscaleris disabled, GKE cannot schedule the Pod with the node pool.Increase the size of your nodepool or enableclusterautoscalerfor GKE to resize your cluster automatically.

Unbound PersistentVolumeClaims

Unbound PersistentVolumeClaims indicates that the Pod references aPersistentVolumeClaim that is not bound. This error might happen if yourPersistentVolume failed to provision. You can verify that provisioning failed bygetting the events for your PersistentVolumeClaim and examining them forfailures.

To get events, run the following command:

kubectl describe pvc STATEFULSET_NAME-PVC_NAME-0

Replace the following:

  • STATEFULSET_NAME: the name of the StatefulSet object.
  • PVC_NAME: the name of the PersistentVolumeClaim object.

This may also happen if there was a configuration error during your manualpre-provisioning of a PersistentVolume and its binding to aPersistentVolumeClaim. You can try to pre-provision the volume again.

Insufficient quota

Verify that your project has sufficient Compute Engine quota forGKE to scale up your cluster. If GKE attempts toadd a node to your cluster to schedule the Pod, and scaling up would exceed yourproject's available quota, you receive the scale.up.error.quota.exceeded errormessage.

To learn more, seeScaleUp errors.

Deprecated APIs

Ensure that you are not using deprecated APIs that are removed with yourcluster's minor version. To learn more, see GKE deprecations.

Connectivity issues

As mentioned in theNetwork Overviewdiscussion, it is important to understand how Pods are wired from theirnetwork namespaces to the root namespace on the node in order totroubleshoot effectively. For the following discussion, unless otherwisestated, assume that the cluster uses GKE's native CNI ratherthan Calico's. That is, no network policyhas been applied.

Pods on select nodes have no availability

If Pods on select nodes have no network connectivity, ensure thatthe Linux bridge is up:

ip address show cbr0

If the Linux bridge is down, raise it:

sudo ip link set cbr0 up

Ensure that the node is learning Pod MAC addresses attached to cbr0:

arp -an

Pods on select nodes have minimal connectivity

If Pods on select nodes have minimal connectivity, you should first confirmwhether there are any lost packets by running tcpdump in the toolbox container:

sudo toolbox bash

Install tcpdump in the toolbox if you have not done so already:

apt install -y tcpdump

Run tcpdump against cbr0:

tcpdump -ni cbr0 host HOSTNAME and port PORT_NUMBER and [TCP|UDP|ICMP]

Should it appear that large packets are being dropped downstream from thebridge (for example, the TCP handshake completes, but no SSL hellos arereceived), ensure that the MTU for each Linux Pod interface is correctly set tothe MTU of the cluster's VPC network.

ip address show cbr0

When overlays are used (for example, Weave or Flannel), this MTU must be furtherreduced to accommodate encapsulation overhead on the overlay.

GKE MTU

The MTU selected for a Pod interface is dependent on the Container NetworkInterface (CNI) used by the cluster Nodes and the underlying VPC MTU setting.For more information, seePods.

The Pod interface MTU value is either 1460 or inherited from the primaryinterface of the Node.

CNI MTU GKE Standard
kubenet 1460 Default
kubenet
(GKE version 1.26.1 and later)
Inherited Default
Calico 1460

Enabled by using --enable-network-policy.

For details, see Control communication between Pods and Services using network policies.

netd Inherited Enabled by using any of the following:
  • Intranode visibility
  • Workload Identity Federation for GKE
  • IPv4/IPv6 dual-stack networking
GKE Dataplane V2 Inherited

Enabled by using --enable-dataplane-v2.

For details, see Using GKE Dataplane V2.

Intermittent failed connections

Connections to and from the Pods are forwarded by iptables. Flows are trackedas entries in the conntrack table and, where there are many workloads per node,conntrack table exhaustion may manifest as a failure. These can be logged in theserial console of the node, for example:

nf_conntrack: table full, dropping packet

If you are able to determine that intermittent issues are driven by conntrackexhaustion, you may increase the size of the cluster (thus reducing the numberof workloads and flows per node), or increase nf_conntrack_max:

new_ct_max=$(awk '$1 == "MemTotal:" { printf "%d\n", $2/32; exit; }' /proc/meminfo)sysctl -w net.netfilter.nf_conntrack_max="${new_ct_max:?}" \ && echo "net.netfilter.nf_conntrack_max=${new_ct_max:?}" >> /etc/sysctl.conf

You can also useNodeLocal DNSCache toreduce connection tracking entries.

"bind: Address already in use" reported for a container

A container in a Pod is unable to start because according to the container logs,the port where the application is trying to bind to is already reserved. Thecontainer is crash looping. For example, in Cloud Logging:

resource.type="container"textPayload:"bind: Address already in use"resource.labels.container_name="redis"2018-10-16 07:06:47.000 CEST 16 Oct 05:06:47.533 # Creating Server TCP listening socket *:60250: bind: Address already in use2018-10-16 07:07:35.000 CEST 16 Oct 05:07:35.753 # Creating Server TCP listening socket *:60250: bind: Address already in use

When Docker crashes, sometimes a running container gets left behind and isstale. The process is still running in the network namespace allocated for thePod, and listening on its port. Because Docker and the kubelet don't know aboutthe stale container they try to start a new container with a new process, whichis unable to bind on the port as it gets added to the network namespace alreadyassociated with the Pod.

To diagnose this problem:

  1. You need the UUID of the Pod in the .metadata.uuid field:

    kubectl get pod -o custom-columns="name:.metadata.name,UUID:.metadata.uid" ubuntu-6948dd5657-4gsggname UUIDubuntu-6948dd5657-4gsgg db9ed086-edba-11e8-bdd6-42010a800164
  2. Get the output of the following commands from the node:

    docker ps -aps -eo pid,ppid,stat,wchan:20,netns,comm,args:50,cgroup --cumulative -H | grep [Pod UUID]
  3. Check running processes from this Pod. Because the UUID of the cgroupnamespaces contain the UUID of the Pod, you can grep for the Pod UUID inps output. Grep also the line before, so you will have thedocker-containerd-shim processes having the container id in the argumentas well. Cut the rest of the cgroup column to get a simpler output:

    # ps -eo pid,ppid,stat,wchan:20,netns,comm,args:50,cgroup --cumulative -H | grep -B 1 db9ed086-edba-11e8-bdd6-42010a800164 | sed s/'blkio:.*'/''/1283089 959 Sl futex_wait_queue_me 4026531993 docker-co docker-containerd-shim 276e173b0846e24b704d4 12:1283107 1283089 Ss sys_pause 4026532393 pause /pause 12:1283150 959 Sl futex_wait_queue_me 4026531993 docker-co docker-containerd-shim ab4c7762f5abf40951770 12:1283169 1283150 Ss do_wait 4026532393 sh /bin/sh -c echo hello && sleep 6000000 12:1283185 1283169 S hrtimer_nanosleep 4026532393 sleep sleep 6000000 12:1283244 959 Sl futex_wait_queue_me 4026531993 docker-co docker-containerd-shim 44e76e50e5ef4156fd5d3 12:1283263 1283244 Ss sigsuspend 4026532393 nginx nginx: master process nginx -g daemon off; 12:1283282 1283263 S ep_poll 4026532393 nginx nginx: worker process
  4. From this list, you can see the container ids, which should be visible indocker ps as well.

    In this case:

    • docker-containerd-shim 276e173b0846e24b704d4 for pause
    • docker-containerd-shim ab4c7762f5abf40951770 for sh with sleep (sleep-ctr)
    • docker-containerd-shim 44e76e50e5ef4156fd5d3 for nginx (echoserver-ctr)
  5. Check those in the docker ps output:

    # docker ps --no-trunc | egrep '276e173b0846e24b704d4|ab4c7762f5abf40951770|44e76e50e5ef4156fd5d3'44e76e50e5ef4156fd5d383744fa6a5f14460582d0b16855177cbed89a3cbd1f gcr.io/google_containers/echoserver@sha256:3e7b182372b398d97b747bbe6cb7595e5ffaaae9a62506c725656966d36643cc "nginx -g 'daemon off;'" 14 hours ago Up 14 hours k8s_echoserver-cnt_ubuntu-6948dd5657-4gsgg_default_db9ed086-edba-11e8-bdd6-42010a800164_0ab4c7762f5abf40951770d3e247fa2559a2d1f8c8834e5412bdcec7df37f8475 ubuntu@sha256:acd85db6e4b18aafa7fcde5480872909bd8e6d5fbd4e5e790ecc09acc06a8b78 "/bin/sh -c 'echo hello && sleep 6000000'" 14 hours ago Up 14 hours k8s_sleep-cnt_ubuntu-6948dd5657-4gsgg_default_db9ed086-edba-11e8-bdd6-42010a800164_0276e173b0846e24b704d41cf4fbb950bfa5d0f59c304827349f4cf5091be3327 registry.k8s.io/pause-amd64:3.1

    In normal cases, you see all container ids from ps showing up in dockerps. If there is one you don't see, it's a stale container, and probably youwill see a child process of the docker-containerd-shim process listeningon the TCP port that is reporting as already in use.

    To verify this, execute netstat in the container's network namespace. Getthe pid of any container process (so NOT docker-containerd-shim) for thePod.

    From the above example:

    • 1283107 - pause
    • 1283169 - sh
    • 1283185 - sleep
    • 1283263 - nginx master
    • 1283282 - nginx worker
    # nsenter -t 1283107 --net netstat -anpActive Internet connections (servers and established)Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program nametcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 1283263/nginx: mastActive UNIX domain sockets (servers and established)Proto RefCnt Flags Type State I-Node PID/Program name Pathunix 3 [ ] STREAM CONNECTED 3097406 1283263/nginx: mastunix 3 [ ] STREAM CONNECTED 3097405 1283263/nginx: mastgke-zonal-110-default-pool-fe00befa-n2hx ~ # nsenter -t 1283169 --net netstat -anpActive Internet connections (servers and established)Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program nametcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 1283263/nginx: mastActive UNIX domain sockets (servers and established)Proto RefCnt Flags Type State I-Node PID/Program name Pathunix 3 [ ] STREAM CONNECTED 3097406 1283263/nginx: mastunix 3 [ ] STREAM CONNECTED 3097405 1283263/nginx: mast

    You can also execute netstat using ip netns, but you need to link thenetwork namespace of the process manually, as Docker is not doing the link:

    # ln -s /proc/1283169/ns/net /var/run/netns/1283169gke-zonal-110-default-pool-fe00befa-n2hx ~ # ip netns list1283169 (id: 2)gke-zonal-110-default-pool-fe00befa-n2hx ~ # ip netns exec 1283169 netstat -anpActive Internet connections (servers and established)Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program nametcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 1283263/nginx: mastActive UNIX domain sockets (servers and established)Proto RefCnt Flags Type State I-Node PID/Program name Pathunix 3 [ ] STREAM CONNECTED 3097406 1283263/nginx: mastunix 3 [ ] STREAM CONNECTED 3097405 1283263/nginx: mastgke-zonal-110-default-pool-fe00befa-n2hx ~ # rm /var/run/netns/1283169

Mitigation:

The short term mitigation is to identify stale processes by the method outlinedabove, and end the processes using the kill [PID] command.

Long term mitigation involves identifying why Docker is crashing and fixing that.Possible reasons include:

  • Zombie processes piling up, so running out of PID namespaces
  • Bug in docker
  • Resource pressure / OOM

Error: "failed to allocate for range 0: no IP addresses in range set"

GKE version 1.18.17 and later fixed an issue where out-of-memory(OOM) events would result in incorrect Pod eviction if the Pod was deleted beforeits containers were started. This incorrect eviction could result in orphanedpods that continued to have reserved IP addresses from the allocated node range.Over time, GKE ran out of IP addresses to allocate to new podsbecause of the build-up of orphaned pods. This led to the error message failedto allocate for range 0: no IP addresses in range set, because the allocatednode range didn't have available IPs to assign to new pods.

To resolve this issue, upgrade your cluster and node poolsto GKE version 1.18.17 or later.

To prevent this issue and resolve it on clusters with GKEversions prior to 1.18.17, increase your resource limits to avoid OOM events in the future, and then reclaim the IP addresses by removingthe orphaned pods.

You can also viewGKE IP address utilization insights.

Remove the orphaned pods from affected nodes

You can remove the orphaned pods by draining the node, upgrading the node pool,or moving the affected directories.

Draining the node (recommended)

  1. Cordon the node to prevent new pods from scheduling on it:

     kubectl cordon NODE

    Replace NODE with the name of the node you want to drain.

  2. Drain the node. GKE automatically reschedules pods managed by deployments onto other nodes. Use the --force flag to drain orphaned pods that don't have a managing resource.

     kubectl drain NODE --force
  3. Uncordon the node to allow GKE to schedule new pods on it:

     kubectl uncordon NODE

Moving affected directories

You can identify orphaned Pod directories in /var/lib/kubelet/pods and movethem out of the main directory to allow GKE to terminate the pods.

Troubleshooting issues with terminating resources

Namespace stuck in Terminating state

Namespaces use Kubernetes finalizers to prevent deletion when one or more resources within a namespace still exist.When you delete a namespace using the kubectl delete command, the namespaceenters the Terminating state until Kubernetes deletes its dependent resourcesand clears all finalizers. The namespace lifecycle controller first lists allresources in the namespace that GKE needs to delete. IfGKE can't delete a dependent resource, or if the namespacelifecycle controller can't verify that the namespace is empty, the namespaceremains in the Terminating state until you resolve the issue.

To resolve a namespace stuck in the Terminating state, you need to identifyand remove the unhealthy component(s) blocking the deletion. Try oneof the following solutions.

Find and remove unavailable API services

  1. List unavailable API services:

    kubectl get apiservice | grep False
  2. Troubleshoot any unresponsive services:

    kubectl describe apiservice API_SERVICE

    Replace API_SERVICE with the name of the unresponsiveservice.

  3. Check if the namespace is still terminating:

    kubectl get ns | grep Terminating

Find and remove remaining resources

  1. List all the resources remaining in the terminating namespace:

    kubectl api-resources --verbs=list --namespaced -o name | xargs -n 1 kubectl get -n NAMESPACE

    Replace NAMESPACE with the name of the namespace you wantto delete.

  2. Remove any resources displayed in the output.

  3. Check if the namespace is still terminating:

    kubectl get ns | grep Terminating

Force delete the namespace

You can remove the finalizers blocking namespace deletion to force the namespaceto terminate.

  1. Save the namespace manifest as a YAML file:

    kubectl get ns NAMESPACE -o yaml > ns-terminating.yml
  2. Open the manifest in a text editor and remove all values in the spec.finalizers field:

    vi ns-terminating.yml
  3. Verify that the finalizers field is empty:

    cat ns-terminating.yml

    The output should look like the following:

    apiVersion: v1kind: Namespacemetadata: annotations: name: NAMESPACEspec: finalizers:status: phase: Terminating
  4. Start an HTTP proxy to access the Kubernetes API:

    kubectl proxy
  5. Replace the namespace manifest using curl:

    curl -H "Content-Type: application/yaml" -X PUT --data-binary @ns-terminating.yml http://127.0.0.1:8001/api/v1/namespaces/NAMESPACE/finalize
  6. Check if the namespace is still terminating:

    kubectl get ns | grep Terminating

Troubleshooting Cloud NAT packet loss from a GKE cluster

Node VMs in VPC-nativeGKE private clustersdon't have external IP addresses and can't connect to the internet by themselves.You can use Cloud NAT to allocate the external IP addresses and ports thatallow private clusters to make public connections.

If a node VM runs out of its allocation of external ports and IP addresses fromCloud NAT, packets will drop. To avoid this, you can reduce theoutbound packet rate or increase the allocation of availableCloud NAT source IP addresses and ports. The followingsections describe how to diagnose and troubleshoot packet loss fromCloud NAT in the context of GKE private clusters.

Diagnosing packet loss

This section explains how to log dropped packets using Cloud Logging, anddiagnose the cause of dropped packets using Cloud Monitoring.

Logging dropped packets

You can log dropped packets with the following query in Cloud Logging:

resource.type="nat_gateway"resource.labels.region=REGIONresource.labels.gateway_name=GATEWAY_NAMEjsonPayload.allocation_status="DROPPED"
  • REGION: the name of the region that the cluster is in.
  • GATEWAY_NAME: the name of the Cloud NAT gateway.

This command returns a list of all packets dropped by a Cloud NAT gateway,but does not identify the cause.

Monitoring causes for packet loss

To identify causes for dropped packets, query theMetrics observer inCloud Monitoring. Packets drop for one of three reasons:

  • OUT_OF_RESOURCES
  • ENDPOINT_INDEPENDENT_CONFLICT
  • NAT_ALLOCATION_FAILED

To identify packets dropped due to OUT_OF_RESOURCES orENDPOINT_ALLOCATION_FAILED error codes, use the following query:

fetch nat_gateway metric 'router.googleapis.com/nat/dropped_sent_packets_count' filter (resource.gateway_name == NAT_NAME) align rate(1m) every 1m group_by [metric.reason], [value_dropped_sent_packets_count_aggregate: aggregate(value.dropped_sent_packets_count)]

To identify packets dropped due to the NAT_ALLOCATION_FAILED error code, use the following query:

fetch nat_gateway metric 'router.googleapis.com/nat/nat_allocation_failed' group_by 1m, [value_nat_allocation_failed_count_true: count_true(value.nat_allocation_failed)] every 1m

Troubleshooting Cloud NAT with GKE IP masquerading

If the previous queries return empty results, and GKE Pods areunable to communicate to external IP addresses, troubleshoot your configuration:

Configuration Troubleshooting
Cloud NAT configured to apply only to the subnet's primary IP address range. When Cloud NAT is configured only for the subnet's primary IP address range, packets sent from the cluster to external IP addresses must have a source node IP address. In this Cloud NAT configuration:
  • Pods can send packets to external IP addresses if those external IP address destinations are subject to IP masquerading. When deploying the ip-masq-agent, verify that the nonMasqueradeCIDRs list doesn't contain the destination IP address and port. Packets sent to those destinations are first converted to source node IP addresses before being processed by Cloud NAT.
  • To allow the Pods to connect to all external IP addresses with this Cloud NAT configuration, ensure the ip-masq-agent is deployed and that the nonMasqueradeCIDRs list contains only the node and Pod IP address ranges of the cluster. Packets sent to destinations outside of the cluster are first converted to source node IP addresses before being processed by Cloud NAT.
  • To prevent Pods from sending packets to some external IP addresses, you need to explicitly block those addresses so they are not masqueraded. With the ip-masq-agent is deployed, add the external IP addresses you wish to block to the nonMasqueradeCIDRs list. Packets sent to those destinations leave the node with their original Pod IP address sources. The Pod IP addresses come from a secondary IP address range of the cluster's subnet. In this configuration, Cloud NAT won't operate on that secondary range.
Cloud NAT configured to apply only to the subnet's secondary IP address range used for Pod IPs.

When Cloud NAT is configured only for the subnet's secondary IP address range used by the cluster's Pod IPs, packets sent from the cluster to external IP addresses must have a source Pod IP address. In this Cloud NAT configuration:

  • Using an IP masqeurade agent causes packets to lose their source Pod IP address when processed by Cloud NAT. To keep the source Pod IP address, specify destination IP address ranges in a nonMasqueradeCIDRs list. With the ip-masq-agent deployed, any packets sent to destinations on the nonMasqueradeCIDRslist retain their source Pod IP addresses before being processed by Cloud NAT.
  • To allow the Pods to connect to all external IP addresses with this Cloud NAT configuration, ensure the ip-masq-agent is deployed and that the nonMasqueradeCIDRs list is as large as possible (0.0.0.0/0 specifies all IP address destinations). Packets sent to all destinations retain source Pod IP addresses before being processed by Cloud NAT.

Optimizations to avoid packet loss

You can stop packet loss by:

  • Configuring the Cloud NAT gateway to usedynamic port allocation andincrease the maximum number of ports per VM.

  • Increase the number of minimum ports per VMif using static port allocation.

Optimizing your application

When an application makes multiple outbound connections to the same destinationIP address and port, it can quickly consume all connections Cloud NATcan make to that destination using the number of allocated NAT source addressesand source port tuples. In this scenario, reducing the application's outboundpacket rate helps to reduce packet loss.

For details about the how Cloud NAT uses NAT source addresses andsource ports to make connections, including limits on the number of simultaneousconnections to a destination, refer toPorts and connections.

Reducing the rate of outbound connections from the application can help tomitigate packet loss. You can accomplish this by reusing open connections.Common methods of reusing connections include connection pooling, multiplexingconnections using protocols such asHTTP/2, or establishingpersistent connections reused for multiple requests. For more information, seePorts and Connections.

Node version not compatible with control plane version

Check what version of Kubernetes your cluster's control plane is running,and then check what version of Kubernetes your cluster's node pools are running.If any of the cluster's node pools are more than two minor versions older than the control plane,this might be causing issues with your cluster.

Periodically, the GKE team performs upgrades of the cluster control plane onyour behalf. Control planes are upgraded to newer stable versions of Kubernetes.By default, a cluster's nodes have auto-upgradeenabled, and it is recommended that you do not disable it.

If auto-upgrade is disabled for a cluster's nodes, and you do not manuallyupgrade yournode pool version to a version that is compatible with the controlplane, your control plane will eventually become incompatible with your nodes asthe control plane is automatically upgraded over time. Incompatibility betweenyour cluster's control plane and the nodes can cause unexpected issues.

The Kubernetes version and version skew support policy guarantees that control planes are compatible with nodes up to two minorversions older than the control plane. For example, Kubernetes 1.19 controlplanes are compatible with Kubernetes 1.19, 1.18, and 1.17 nodes. To resolvethis issue, manually upgrade the node pool version to a version that iscompatible with the control plane.

If you are concerned about the upgrade process causing disruption to workloadsrunning on the affected nodes, do the following steps to migrate your workloadsto a new node pool:

  1. Create a new node poolwith a compatible version.
  2. Cordon the nodes of the existing node pool.
  3. Optionally, update your workloads running on the existing node pool to add anodeSelector for the label cloud.google.com/gke-nodepool:NEW_NODE_POOL_NAME,where NEW_NODE_POOL_NAME is the name of thenew node pool. This ensures that GKE places those workloads on nodes inthe new node pool.
  4. Drain the existing node pool.
  5. Check that the workloads are running successfully in the new node pool. Ifthey are, you can delete the old node pool. If you notice workloaddisruptions, reschedule the workloads on the existing nodes by uncordoningthe nodes in the existing node pool and draining the new nodes. Troubleshootthe issue and try again.

Metrics from your cluster aren't showing up in Cloud Monitoring

Ensure that you have activated the Cloud Monitoring APIand the Cloud Logging API on yourproject, and that you are able to view your project in Cloud Monitoring.

If the issue persists, check the following potential causes:

  1. Ensure that you have enabled monitoring on your cluster.

    Monitoring is enabled by default for clusters created from the Google Cloud consoleand from the Google Cloud CLI, but you can verify by running the following command orclicking into the cluster's details in the Google Cloud console:

    gcloud container clusters describe CLUSTER_NAME

    The output from this command should include SYSTEM_COMPONENTS in the listof enableComponents in the monitoringConfig section similar to this:

    monitoringConfig: componentConfig: enableComponents: - SYSTEM_COMPONENTS

    If monitoring is not enabled, run the following command to enable it:

    gcloud container clusters update CLUSTER_NAME --monitoring=SYSTEM
  2. How long has it been since your cluster was created or had monitoringenabled?

    It can take up to an hour for a new cluster's metrics to startappearing in Cloud Monitoring.

  3. Is a heapster or gke-metrics-agent (the OpenTelemetry Collector) runningin your cluster in the "kube-system" namespace?

    This pod might be failing to schedule workloads because your clusteris running low on resources. Check whether Heapster or OpenTelemetry isrunning by calling kubectl get pods --namespace=kube-system and checkingfor pods with heapster or gke-metrics-agent in the name.

  4. Is your cluster's control plane able to communicate with the nodes?

    Cloud Monitoring relies on that. You can checkwhether this is the case by running the following command:

    kubectl logs POD_NAME

    If this command returns an error, then the SSH tunnels may be causing theissue. See this sectionfor further information.

If you are having an issue related to the Cloud Logging agent, see itstroubleshooting documentation.

For more information, refer to the Logging documentation.

Missing permissions on account for Shared VPC clusters

For Shared VPC clusters, ensure that the service project's GKE service accounthas a binding for the Host Service Agent Userrole on the host project. You can do this using the gcloud CLI.

To check if the role binding exists, run the following command in your hostproject:

gcloud projects get-iam-policy PROJECT_ID \ --flatten="bindings[].members" \ --format='table(bindings.role)' \ --filter="bindings.members:SERVICE_ACCOUNT_NAME

Replace the following:

  • PROJECT_ID: your host project ID.
  • SERVICE_ACCOUNT_NAME: the GKEservice account name.

In the output, look for the roles/container.hostServiceAgentUser role:

ROLE...roles/container.hostServiceAgentUser...

If the hostServiceAgentUser role isn't in the list, follow the instructions inGranting the Host Service Agent User roleto add the binding to the service account.

Restore default service account to your Google Cloud project

GKE's default service account, container-engine-robot, canaccidentally become unbound from a project. GKE Service Agentis an Identity and Access Management (IAM) role thatgrants the service account the permissions to manage cluster resources. If youremove this role binding from the service account, the default service accountbecomes unbound from the project, which can prevent you from deployingapplications and performing other cluster operations.

You can check to see if the service account has been removed from your projectusing gcloud CLI or the Google Cloud console.

gcloud

Run the following command:

gcloud projects get-iam-policy PROJECT_ID

Replace PROJECT_ID with your project ID.

Console

Visit the page in the Google Cloud console.

If the command or the dashboard do not display container-engine-robot amongyour service accounts, the service account has become unbound.

If you removed the GKE Service Agent role binding, run thefollowing commands to restore the role binding:

PROJECT_NUMBER=$(gcloud projects describe "PROJECT_ID" --format 'get(projectNumber)')gcloud projects add-iam-policy-binding PROJECT_ID \ --member "serviceAccount:service-${PROJECT_NUMBER?}@container-engine-robot.iam.gserviceaccount.com" \ --role roles/container.serviceAgent

To confirm that the role binding was granted:

gcloud projects get-iam-policy $PROJECT_ID

If you see the service account name along with the container.serviceAgentrole, the role binding has been granted. For example:

- members: - serviceAccount:service-1234567890@container-engine-robot.iam.gserviceaccount.com role: roles/container.serviceAgent

Enable Compute Engine default service account

Your nodes might fail to register with the cluster if the service account usedfor the node pool is disabled, which usually is theCompute Engine default service account.

You can verify if the service account has been disabled in your projectusing gcloud CLI or the Google Cloud console.

gcloud

Run the following command:

gcloud iam service-accounts list --filter="NAME~'compute' AND disabled=true"

Console

Go to the page in the Google Cloud console.

If the command or the dashboard shows the service account is disabled, run thefollowing command to enable the service account:

gcloud iam service-accounts enable PROJECT_ID-compute@developer.gserviceaccount.com

Replace PROJECT_ID with your project ID.

If this doesn't solve your node registration issues, refer to Troubleshoot node registrationfor further troubleshooting instructions.

Pods stuck in pending state after enabling Node Allocatable

If you are experiencing an issue with Pods stuck in pending state afterenabling Node Allocatable,please note the following:

Starting with version 1.7.6, GKE reserves CPU and memory forKubernetes overhead, including Docker and the operating system. SeeCluster architecture forinformation on how much of each machine type can be scheduled by Pods.

If Pods are pending after an upgrade, we suggest the following:

  • Ensure CPU and Memory requests for your Pods do not exceed their peak usage.With GKE reserving CPU and memory for overhead, Pods cannotrequest these resources. Pods that request more CPU or memory than they useprevent other Pods from requesting these resources, and might leave thecluster underutilized. For more information, seeHow Pods with resource requests are scheduled.

  • Consider resizing your cluster. For instructions, see Resizing a cluster.

  • Revert this change by downgrading your cluster. For instructions, see Manually upgrading a cluster or node pool.

  • Configure your cluster tosend Kubernetes scheduler metrics to Cloud Monitoringand viewscheduler metrics.

Cluster's root Certificate Authority is expiring soon

Your cluster's root Certificate Authority is expiring soon. To prevent normalcluster operations from being interrupted, you mustperform a credentialrotation.

Seeing error "Instance 'Foo' does not contain 'instance-template' metadata"

You may see an error "Instance 'Foo' does not contain 'instance-template'metadata" as a status of a node pool that fails to upgrade, scale, or performautomatic node repair.

This message indicates that the metadata of VM instances, allocated by GKE,was corrupted. This typically happens when custom-authored automation or scriptsattempt to add new instance metadata (like block-project-ssh-keys),and instead of just adding or updating values, it also deletes existing metadata.You can read about VM instance metadata in Setting custom metadata.

In case any of the critical metadata values (among others: instance-template,kube-labels, kubelet-config, kubeconfig, cluster-name, configure-sh,cluster-uid) were deleted, the node or entire node pool might render itself intoan unstable state as these values are crucial for GKE operations.

If the instance metadata was corrupted, the best way to recover the metadata isto re-create the node pool that contains the corrupted VM instances. You willneed to add a node pool to yourcluster and increase the node count on the new node pool, while cordoning andremoving nodes on another. See the instructions to migrate workloads betweennodepools.

To find who and when instance metadata was edited, you can reviewCompute Engine audit logging informationor find logs using Logs Explorerwith the search query similar to this:

resource.type="gce_instance_group_manager"protoPayload.methodName="v1.compute.instanceGroupManagers.setInstanceTemplate"

In the logs you may find the request originator IP address and user agent:

requestMetadata: { callerIp: "REDACTED" callerSuppliedUserAgent: "google-api-go-client/0.5 GoogleContainerEngine/v1"}

Cloud KMS key is disabled.

The following error message occurs if GKE's default serviceaccount cannot access the Cloud KMS key.

Cluster problem detected (Kubernetes Engine Service Agent account unable to use CloudKMS key configured for Application Level encryption).

To resolve this issue,re-enable the disabled key.

For more information about secrets in GKE, seeEncrypt secrets at the application layer.

Secrets Encryption Update Failed

If the operation to enable, disable orupdate the Cloud KMS key fails, seeTroubleshoot application-layer secrets encryption.

Troubleshooting  |  Google Kubernetes Engine (GKE)  |  Google Cloud (2024)
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